Clochat
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Important. Please read this document carefully before using Clochat. By using the service you confirm that you have read, understood and fully agree to these Terms. If you disagree with any provision — stop using Clochat immediately.
Clochat — a messaging platform for exchanging messages between users, available via mobile app and website https://clochat.ru/.
Administration — the person(s) managing Clochat, its infrastructure, software and related services.
User — any person who accesses or uses Clochat in any way.
Content — any messages, files, images, audio, video, links, data and other materials transmitted through Clochat.
Agreement — this document in full, including the Privacy Policy and all documents it references.
Third-party infrastructure — servers, cloud services, CDN, App Store, Google Play, telecom operators and other third parties that deliver the service technically.
2.1. Clochat provides solely a technical platform for messaging. Clochat is not a media outlet, social network, marketplace, payment, financial, investment, legal, insurance, brokerage, advertising or escrow service.
2.2. Clochat is not a party to any conversation, does not initiate messages, does not endorse content, does not verify the accuracy of information and is not involved in any relationship between users.
2.3. Users independently decide whom to communicate with, what information to share, which offers to trust and which risks to accept.
2.4. All actions taken by a user in or through Clochat are entirely their own choice and are taken at their own risk.
3.1. Any use of Clochat — including browsing, registration, sign-in, sending or receiving messages — constitutes full, unconditional and legally binding acceptance of this Agreement.
3.2. The minimum age to use Clochat is 13 years. Users aged 13–18 may use the service only with parental or guardian consent. By registering, the user confirms they meet the age requirement.
3.3. The user confirms they have full legal capacity to enter into this Agreement.
3.4. If the user uses Clochat on behalf of an organisation, they confirm they have all necessary authority to bind that organisation.
4.1. The user bears full, sole and unlimited responsibility for all actions taken while using Clochat or as a result of using it.
4.2. The user bears exclusive responsibility for:
4.3. Users must independently verify any information received from other users and must not rely solely on messages, profiles, usernames or links from Clochat as authoritative sources.
4.4. The user understands that fraud, phishing, social engineering, identity spoofing and other threats exist online. By using Clochat the user fully accepts these risks.
Clochat bears no liability whatsoever for the actions, content, intentions or behaviour of users — under any circumstances.
5.1. Clochat is not liable for the actions, omissions, statements, promises, offers, messages, files, links, materials or behaviour of any user.
5.2. Clochat is not liable for any losses, damages, fraud, deceit, breach of obligations, transfers of money, cryptocurrency, goods, data or any other negative outcomes arising from communication or interaction between users.
5.3. If a user was defrauded, lost money, shared data, downloaded a file or took any action as a result of a conversation — Clochat is not a party to that interaction and bears no responsibility for its consequences.
5.4. Clochat does not and cannot guarantee the identity, good faith, age, location, intentions, reputation, solvency or lawfulness of any user.
5.5. The existence of an account, username, avatar or activity on Clochat does not mean Clochat has verified the user or guarantees safe interaction with them.
5.6. Disputes between users are resolved exclusively between them, without any involvement or liability of Clochat.
6.1. Any arrangements between users — purchases, sales, exchanges, transfers, services, investment offers, partnerships, loans and any other dealings — are solely the independent relationship of those users.
6.2. Clochat is not a party, broker, guarantor, arbitrator, agent, representative or witness to such dealings. Clochat does not control, confirm, endorse or guarantee performance of any arrangement.
6.3. Any claims relating to such dealings must be directed exclusively to the user with whom the dispute arose. Claims against Clochat in connection with user-to-user dealings are not accepted.
7.1. Users must not use Clochat for:
7.2. The user bears full responsibility — including criminal, administrative and civil liability — for violations of this section.
7.3. Clochat may immediately and permanently restrict, suspend or terminate a user's access without warning or explanation for any violation or suspected violation of this Agreement.
7.4. Clochat is not liable to any user for any suspension, including erroneous ones, and is not obligated to restore access or explain its actions.
8.1. The user bears full, sole and exclusive responsibility for all content they create, send, receive, store, forward or distribute through Clochat.
8.2. Clochat is not obligated to pre-screen, moderate, filter or monitor user content unless expressly required by law.
8.3. The user understands that a recipient may save, copy, forward or distribute received information outside Clochat. Clochat bears no responsibility for such third-party actions.
8.4. The user independently assesses the risks of sharing confidential, financial, medical, personal or other sensitive information.
9.1. Clochat applies end-to-end encryption as a technology to protect messages between users.
9.2. Encryption limitations. The user understands and unconditionally accepts that:
9.3. Clochat is not liable for disclosure of information resulting from device compromise, malware, physical third-party access to a device or other circumstances outside Clochat's control.
9.4. If a user voluntarily discloses their identity, financial data, documents or location to other users — they do so entirely at their own risk. Clochat bears no responsibility for the consequences.
9.5. Clochat aims to minimise data collection but cannot guarantee absolute anonymity under applicable law.
10.1. Clochat does not check, control or bear responsibility for the safety, legality, content, availability or reliability of any third-party websites, files, applications or resources.
10.2. Following links, downloading files, installing applications and any other interaction with third-party resources is done entirely at the user's own risk.
10.3. Clochat is not liable for viruses, phishing, data loss, financial loss or any other consequences of interacting with third-party resources.
Clochat's maximum liability to any user is zero (€0 / $0 / 0 RUB), as the service is provided free of charge.
11.1. Clochat is provided "as is" and "as available" without any express or implied warranties.
11.2. Clochat is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, including loss of profit, data, business opportunities, reputation or revenue, even if the Administration was advised of the possibility of such damages.
11.3. To the maximum extent permitted by applicable law, Clochat is not liable for:
11.4. Where Clochat's liability cannot be fully excluded by law, it is limited to the minimum amount permitted by applicable law, but never exceeds the amount actually paid by the user for Clochat over the previous 12 months (which is zero, as the service is free).
12.1. Clochat expressly disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. In particular, Clochat does not warrant that:
12.2. The user uses Clochat voluntarily and independently accepts all associated risks in full.
13.1. Clochat is not liable for failure or improper performance due to force majeure events, including: natural disasters; government actions (blocking orders, equipment seizure); DDoS and cyberattacks; utility and telecommunications failures; third-party infrastructure failures (Apple App Store, Google Play, data centres, CDN, telecom operators); epidemics, pandemics; wars, armed conflicts; sanctions; and any other circumstances beyond Clochat's reasonable control.
13.2. Upon a force majeure event, Clochat may suspend the service for any period without notifying users and without any liability.
14.1. The user agrees to fully defend, indemnify and hold harmless Clochat, the Administration, owners, developers, employees, partners and contractors from any claims, demands, lawsuits, losses, costs, penalties, fines and reasonable attorneys' fees arising from: violation of this Agreement; unlawful actions by the user; the user's content; disputes between the user and other users; fraud or misrepresentation by the user; infringement of third-party rights; or use of Clochat in violation of applicable law.
14.2. This obligation survives termination of the user's use of Clochat and cancellation of this Agreement.
15.1. Complaints about other users, illegal content or violations should be sent to info@clochat.ru. Clochat reviews them within a reasonable time at its own discretion.
15.2. Filing a complaint does not guarantee content removal, user suspension, refunds or any other outcome.
15.3. Cooperation with authorities. Clochat may, without prior notice or user consent, disclose any available data to government authorities, law enforcement, courts or other competent bodies if required by applicable law, court order, official request, or if necessary to prevent a threat to life or safety. The user may not bring any claims against Clochat in connection with such disclosure.
15.4. Where there is evidence of a crime, users must independently contact law enforcement. Clochat is not and cannot be a substitute for police, courts, banks or other rights-protection bodies.
16.1. The user bears full responsibility for the security of their account, device, passwords, codes and sessions.
16.2. All actions taken from a user's account are considered to have been taken by that user personally, unless proven otherwise. Clochat may disregard claims of unauthorised access without supporting evidence.
16.3. If a breach is suspected, the user must immediately notify Clochat at info@clochat.ru. Clochat bears no responsibility for actions taken before the notification is received.
16.4. Clochat bears no responsibility for loss of account access for any reason, including forgotten passwords, lost devices or sharing credentials with third parties.
17.1. Clochat may at any time, without notice, modify functionality, perform maintenance, restrict access or shut down the service entirely.
17.2. Clochat may immediately and permanently suspend a user's account without warning for violation of this Agreement, abuse, security threats, suspected illegal activity, or at its sole discretion.
17.3. Clochat is not obligated to restore a suspended account, explain the reasons for suspension or compensate the user for any losses.
17.4. Clochat may permanently shut down the service at any time without notice and without any obligations to users.
18.1. All rights in Clochat — name, logo, design, interface, code, databases, domain names — belong to Clochat or the respective rights holders.
18.2. The user receives a limited, non-transferable, revocable right to use Clochat for personal, non-commercial purposes. No other rights are granted.
18.3. Copying, decompiling, hacking, distributing, selling or creating derivative works based on Clochat without the rights holder's written permission is strictly prohibited.
Data minimisation principle: Clochat does not request a phone number, email or real name. Registration and communication happen via username.
19.1. What we collect: username and Clochat ID (auto-generated); encrypted messages and files (Clochat technically cannot read them); technical data (IP address at connection, app version, device type) — used solely to operate and secure the service.
19.2. What we do not collect: phone numbers, email addresses, real names, geolocation, browser history, device contacts.
19.3. Storage: Messages are stored in encrypted form to support synchronisation. Upon account deletion, data is deleted within a reasonable time.
19.4. Third parties: We do not sell or share personal data with third parties for commercial purposes. Data may be disclosed as required by law (see clause 15.3).
19.5. Data breaches: Clochat is not liable for damages caused by unauthorised server access or other cyberattacks on infrastructure. In the event of a breach affecting user rights, Clochat will notify users to the extent required by applicable law.
19.6. User rights: Users may delete their account and all associated data at any time via the app settings. For further requests: info@clochat.ru.
19.7. The user bears exclusive responsibility for any information they voluntarily disclose to other users.
20.1. This Agreement is governed by the applicable law of the jurisdiction in which the owner of the Clochat service is located.
20.2. Before initiating any legal action, the user must submit a written complaint to info@clochat.ru and allow Clochat 30 calendar days to respond. Failure to follow this pre-dispute procedure is grounds for dismissal of the claim.
20.3. The user agrees that any claim against Clochat will be pursued on an individual basis only. The user waives any right to participate in class actions or collective proceedings against Clochat in any form.
20.4. Disputes between users are resolved exclusively between those users without any involvement of Clochat.
21.1. Any claim or action against Clochat arising out of this Agreement or related to use of the service must be filed no later than one (1) year after the cause of action arose.
21.2. Claims filed after this period will not be accepted and are considered time-barred, regardless of any statutory limitation periods under applicable law.
22.1. Clochat may update this Agreement at any time unilaterally and without specific notice to users.
22.2. The updated version takes effect upon publication on the website or in the app.
22.3. Continued use of Clochat after changes are published constitutes full and unconditional acceptance of the updated terms. Users are responsible for monitoring changes independently.
22.4. If you disagree with the changes, stop using Clochat immediately.
23.1. If any provision is found invalid, the remaining provisions remain in full force.
23.2. Clochat's failure to enforce any provision does not constitute a waiver of the right to enforce it in the future.
23.3. This Agreement constitutes the entire agreement between the user and Clochat regarding use of the service and supersedes all prior understandings.
23.4. Section headings are for convenience only and do not affect interpretation of the Agreement.
23.5. By using Clochat, the user confirms that they:
For any questions related to this Agreement, privacy or data protection:
We aim to respond within 5 business days. For personal data requests, we respond within the timeframes required by applicable law.